Return and refund policy

Thank you for shopping at Yael Caffrey Art

If, for any reason, you are not completely satisfied with a purchase I invite you to review my policy on refunds and returns.

I provide a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact me at Please note that returns will need to be sent to the following address: 64-23 Palmetto st. Ridgewood NY 11385 USA
If your return is accepted, I’ll send you instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.

Website Content
At Yael Caffrey Art online store I can not guarantee that the colors shown on your screen exactly represents the colors of my products. This may depend on the color reproduction of your computer screen or mobile device.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since I’ve approved your return, please contact me at